Privacy Policy

As with all retail websites, we collect personal information when opening your account and processing your orders. We use this information to make your experience of Bygones as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems, and occasionally to send you special offers and promotions.

Any information we collect about your browsing and buying habits is used to improve the Bygones website and the products and services we offer. It also assists us with the detection and prevention of fraud. We collect information including:

•  Name and sometimes other relevant personal information
• Contact information including email address
• Postal address for the purpose of billing and product delivery
• Demographic info such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• We carefully control information we collect about you. For example, our dispatch partner only has selected access to your details for delivery purposes only.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store credit card details.

We promise never ever to share your information with anyone. We will never pass your details on to a third party for any purpose. We may contact you with promotions and news we think might interest you either by mail, telephone or email. You always have the choice to opt-out of further communications.

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you have questions about your personal data or our privacy policy, please contact us by email at info@bygones.co.uk or you can write to us at Bygones, Fore Street, St. Marychurch, Torquay, TQ1 4PR.